Customer Feedback:

"Jeff did a great job helping me find my Fusion. It was the easiest and smoothest car buying experience I've ever had. Everyone at Westown was really nice that day. I came in on a Saturday afternoon and left later that day with my new car! Thank you Westown!"
-Molly Rapp - January 22, 2012

"We love our new Dodge Journey! But, we also loved the great salesman at Westown Ford, Jim Birdsell. He was very helpful in getting all of our questions answered. Everyone was very polite and kind. My family and I could not be happier with the purchase that we made and the service that we received while there! I recommend EVERYONE to go to Westown ford!"
-Rita Leinberger - January 18, 2012

"It was a very great, quick, and easy experience. Very nice people and Jim was very helpful with everything!"
-Jena Hewitt - January 15, 2012

"After seaching on-line for quite some time for a small pickup truck, I finally found one at Westown. Jim Birdsell was the sales person who helped me out. He's been very helpful and easy to work with. I'm very happy with my truck!"
-Diane Dobbs - January 11, 2012

"I recently bought a 2011 Malibu from Jim Birdsell, we had also purchase a Chrysler town and country from him last year. JIM was great to work with both times no pressure and was very helpful."
-Steve Ervin - Nov 20, 2011

"I had a very relaxed time dealing with my salesman Jim Birdsell ,who did everything possible to make my deal a great experience. Thanks Jim!!"
-Tricia Ruppel - November 17, 2011

"Jim was very informative, pleasant, knew what he was talking about. We appreciated his service!!"
-Gary Spangenberg - November 16, 2011

"Jim helped me out through the whole process. Rebates, financing, etc. I don't think other dealers took my search seriously, I didn't get any call backs."
-Ron McCarthy - November 15, 2011

"Jim (& Josh) did an excellent job! I never felt rushed or pushed and I liked that. Both were patient. Being able to take the truck home to test drive made all the difference. Love my new truck!! Thanks for everything!"
-Gary Harpole - November 13, 2011

"My husband and I decided to stop at Westown Ford to see what kind of a deal they would give us on a trade-in of our 2009 Ford F 150 truck. We were very happy with the deal. It was the first time we traded with Westown but it will not be the last- I hope. Jim Birdsell is a great salesman who listens to what you have to say. We enjoyed visiting with him about friends we had in common. We will certainly look for Jim when we decide to trade again. Thanks, Jim. I'm enjoying my 2011 Expedition."
-Karon Fitzjarrell - November 9, 2011

"Very nice sales person, not too pushy, felt as if he really was doing best in negotiating sales thanks!"
-Connie Gwinn - November 9, 2011

"We recently purchased a 2012 Ford Focus from Westown Ford with the very professional help extended by Jim Birdsell. Jim was very polite, knowledgeable and generous with his time. We greatly appreciated working with him and would recommend Jim to to friends and relatives who may be in the market for a an automobile."
-Mark & Sally Dahman - November 9, 2011

"Jim was very helpful in finding a vehicle well within our price range and with the features we wanted. His service was thorough, fast, honest and superb. We will definitely keep Jim and Westown in mind when looking for our next vehicle and will strongly recommend him and the dealership."
-Beth A. Eilers - November 7, 2011

"One of the easiest car sales ever! Awesome customer service!! "
-Glen Goodin - November 7, 2011

"Jim is a heck of good salesman. We drove in at 9 am vaguely interested in looking at a SUV. 10:30am we were leaving in a 2011 Lincoln MKX. Love it. Jim is a very talented guy. I would recommend him to anyone looking for a car."
-John Mason - November 6, 2011

"I absolutely love my 2011 Ford Edge!!! I felt no pressure to buy a vehicle and my sales rep was pleasant to work with. If I buy another vehicle I would definitely return to Westown Ford."
-Brenda Price - November 6, 2011

"Jim has sold me three cars and has always deserved an A+. I go to westown basically because of Jim, which is not to say I also am happy with Lincoln MKX."
-Dick Rodgers - November 5, 2011

"We purchased a 2010 Ford Escape in May and had the pleasure of Joe as our sales representative. Joe listened to our request and did not pressure us into buying a vehicle. Joe did everything in his power to make the deal go through the way we were wanting it to. He is very honest and outgoing. All in all, our experience with Westown Ford was fantastic and I would purchase another vehicle through Joe. Thanks Joe!"
-Connie Frisbie - October 31, 2011

"Very pleased with recent service when I purchased my new Ford Edge. Dealership traveled to Indiana to pick up my car and I received it later that night."
-Deborah McEvers, Roodhouse, IL - October 19, 2011

"We recently bought a 2007 GMC truck we found on your website. Jeff Butcher, the internet sales manager, was a great help thru the entire process. Everyone from the service manager who put the truck on a lift so I could look underneath to the sales manager were a part of the reason we made the deal. Thanks again."
-Dan & Beth Klaus, Washington, IL - August 5, 2011

"Thank you Robb Best! I am a satisfied Westown customer with my 2010 Mercury Milan. After visiting dealerships in Decatur, Clinton and Springfield, the prices at Westown Ford brought me to Jacksonville. Robb was friendly, informative and no pressure. He even arranged for the Milan to have a sunroof installed in St. Louis, so that the car was exactly what I wanted. Also, a note to car shopping ladies that my car process at Westown was done mostly solo and I always experienced courtesy and respect from the staff! Thank you Robb Best and Westown Ford in Jacksonville!"
-Elizabeth, Forsyth, IL - July 29, 2011

"Jeff was fantastic from start to finish.  They had the truck we wanted at a reasonable price and we were able to get financed quickly with great terms.  We were out of state buyers but Jeff was able to make the entire process seamless and we were in and out of the dealership in less than 1 hour.  Everything was taken care of before we arrived to pick up our truck and all we had to do was sign the paperwork and drive it off the lot.  I highly recommend Jeff Butcher and the gang at Westown Ford.  The next time we are shopping for a vehicle we will definitely give Jeff a call."
-Alan & Emily W. , Olathe, KS - July 19, 2011

"I was very happy with my experience at Westown Ford in Jacksonville.  Jim Birdsell was very friendly and informative.  He kept me posted about what was happening with the appraisal of my trade-in as well as the final preparation of my new car and the financing.  I would definitely recommend Westown and Jim in particular to my friends who are looking for a new car! "
-Mary E. Myers, Springfield IL - June 20, 2011

"My daughter recommended Jim Birdsell to me. He was easy to work with and very personable. He found the car I wanted and I love my new fusion. He explained everything about the car so I could understand it. I was also pleased with the Mr. Reese. He made the infamous "paper work" a pleasant and comfortable process. kudos to Jim and Mr. Reese. "
-Pam Waughop, Springfield IL - June 14, 2011

"Jim was great to work with. He showed us several vehicals to let us make a good decision on the best vehical for us. He made sure we knew how to work everything on are car. We love our 2011 fusion. "
-Jonathan Webel - June 08, 2011

"Jim was excellent to work with.  He thoroughly explained everything to us for the first part of the transaction to the end.  He provided excellent service to us! "
-Sally Ames - May 20, 2011

"I had a wonderful salesman, Jim Birdsell, who did an excellent job. He did a search for a car I wanted as he promised and he called back as soon as he found it. Jim showed me the difference between the 2 packages. He also went through all the stuff inside and out of my car. The finance department was great and no stress pressure. I will definitely recommend Jim. I talk so much about my pony and keep telling anyone that likes it to go to Westown Ford. I can't thank him enough for the dozen red roses and a cap for my husband."
-Carol Weyhrich, Springfield, IL - May 20, 2011

"I had a fantastic experience with Jeff and the Westown team.  I worked with several dealers up until I bought from Westown.  No one could match the price of what I paid at Westown.  And no one could beat the customer service, either.  Jeff worked very hard to complete the deal.  He also arranged for me to receive transportation from St. Louis back to Westown so that I could pick it up.  In addition, the driver (Neil, I think), was very pleasant and even came to my house to pick me up.  The financing department was also extremely helpful.  I got the downpayment, the terms and the monthly payment that I wanted.  To top it off, Jeff sent me home with a 1/2 dozen roses for my girlfriend and free bottle of touch-up paint.  Thanks for those extra steps. "
-Clayton Notgrass, St. Louis, Mo - May 09, 2011

"We are always satisfied when we deal with Jim Birdsell.  We sincerely hope that Jim received ALL of the commission from his sale to us.  We have dealt with Westown Ford for years with ALL of our service and on occassion buying a vehicle.  Jim went above and beyond in getting us a vehicle that suited our needs.  We chose to deal with Jim and not any other salesperson.   We have previously dealt with Jim with our purchases with cellphones before he came to Westown.  We would definitely deal with Jim again. "
-Becky & Dave Dimmick, April 18, 2011

"My recent purchase of a 2010 Explorer from Jim at the Westown dealership has been the most pleasant and stress-free buying experience I have ever had. I started my looking at the Westown lot and never went any further once I found the Explorer. From the time I went in and took a test drive, I knew I was sure I wanted to pursue it.  Jim was great to work with and he saw to all the details once my mind was made up and he had financing that I was completely satified with. Jim spent all kinds of time explaining the Microsoft N-Synch system my new Explorer has and all of the accessories I was unfamiliar with.  For me, who has always stressed about a new car purchase, this was amazing. I started my experience at the Westown dealership in 1988 with the purchace of a new Thunderbird and since then, I have returned for several other vehicles. I have always felt that the quality of the product and the attention to service was well worth going to Westown, nomatter how far away I have lived at the time. My sincere thanks to Jim, Brad and all of the team at Westown, right down to the detailer who made my Explorer pristine and the person who sent me home that evening with a box of roses and several gifts to remind me of my great experiene at Westown Ford in Jacksonville."
-Connie Rahe, March 21, 2011

"The entire sales staff including Jim, Joe and Nick were great ! Everybody was friendly, courteous, informative and also seemed enthusiastic about their job. We especially appreciated the time Jim Birdsell took with us to demonstrate the vehicle and also his patience with us when he was explaining the Sync Navigation system. Buying the vehicle from the " Westtown Guys " was a positive experience and we would not hesitate to return in the future . "
-Doug and Maureen Bluhm, Springfield, IL - March 18, 2011

"I had a very good experiance with westown ford. Jim  showed me the best courtacy and got me the best deal I could find.If anyone I know wants to know where to go to get a good vehichle I will surely tell them about the good experiance I had at Westown."
-Tim Hardwick, Jacksonville, IL - February 21, 2011

"Thanks to Jeff Butcher the experience we had at the dealer was great. Jeff walked us through every step and helped us get the best deal. He knew we were coming from out of town and had the car ready for us to test drive when we got there. The rest of the day went very smoothly. Brad Reese was very funny and eased the tension with all the paper work. The roses for my wife were very beautiful. She loved them very much. I would recommend Jeff to my friends and family. Thanks again Jeff. "
-Kevin Morris, Union, MO - February 14, 2011

"Jim was excellent to work with.  He was very thorough in explaining things to me and since this was the first auto I had purchased on my own I found that very comforting.  He put me totally at ease about the car I was purchasing.  I will definitely recomment Jim."
-Kelsi Turner, Chandlerville, IL - January 14, 2011

"I had a great experience working with Jim and your dealership. I drove down from Chicago to purchase a 2010 Ford Fusion, and your prices were well below the dealers' prices in Chicago. I made an appointment with Jim, and he was ready and waiting to show me a selection of cars at the designated time. My car purchase was quick, and I would shop with your dealership again."
-Jasmin Bankes, Chicago, IL - January 5, 2011

"What a wonderful experience! When I had been to 4-5 other dealerships and had been turned away before even shown any used cars I was surprised to get the wonderful treatment here! Jim met us when we came into the door, listened as I told of my car dilemma and spent the time to show me cars, explain the financing process and then spent almost an entire day working with Maryanne on getting me financed into a car that I could afford. With my less the perfect credit it was a bit of a challenge and to have the two of them pull through and not only get me into just any car but a 2010 model was amazing! I felt important to them from the moment I walked in until I drove off the lot. I look forward to continuing this relationship as I will be bring my car in to be serviced there from now on!"
-Wendy Hoagland, Jacksonville, IL - December 27, 2010

"From start to finish, Jim Birdsell and staff were professional and helpful in our purchase without the high pressure tactics from so many other dealers.  This was my first purchase from Westown and we will go back again even though we have to travel 60 miles to get there. It was a pleasure dealing with everyone involved."
-Kevin Walker, Carlinville, IL - December 22, 2010

"I can not thank Jeff enough for the top notch service and care he gave us.  This was our first experience going to Westown, and it will not be the last!  Not only did Jeff have a thorough knowledge on vehicles, he also was patient and flexible with us, two qualitites you don't see much any more.  I also had an opportunity to get to know the service department, and was very impressed.  Thanks to all of you for a great buying experience! "
-Keith Haynes, Chatham, IL - December 20, 2010

"Thank you, Jeff. I am impressed with the extra mile (literally!) you and Westown put in to insure a positive sales experience. I am very pleased and will certainly recommend you and your  team to anyone I know looking for a vehicle. Thanks again!"
-Jena Schulz, Hull, IL - December 7, 2010

"I appreciate all the efforts Jim made to get me a vehicle I am pleased with. My husband and I enjoy doing business with him and plan to continue doing so in the future. Thanks again...I love my Milan! "
-April Darringer, Roodhouse, IL - December 6, 2010

"Although I know Jim Birdsell, and have for some time, we conducted this transaction in a profefssional, businesslike manner with a small degree of levity that was enjoyed by all.  Jim is very knowledgeable about completing the sale and demonstrating the features included with the vehicle.  He is also very honest when addressing any questions or concerns one has about the details of the sale.  Brad Reese handled the paperwork in an extremely efficient manner and covered all the points that needed to be addressed with that segment of the sale.  My wife and I are very happy with our vehicle and enjoying it on a daily basis.  There was also a guy named "Nick" who was involved with the sale.  I think he owns the business.  All kidding aside, when you get to know Nick Xamis, you'll find an honest, caring, community minded individual who really works for your business.  Remember, Ford is the one of the Big 3 that got through the financial crisis "the old fashion way", they didn't take any government money, they worked for it!"
-Jim Aggertt, Jacksonville, IL - December 1, 2010

"What a beautiful day it was when my wife and I purchased our most recent vehicle from Jim and Westown Ford, the sun was shinning the birds were singing and JHS was beating Sacred Heart Giffin, sorry Joe. This was our seventh vehicle we have purchased at Westown, the second within the past five months.  I felt we were offered the best price for our trade in and a very good price on the vehicle we purchased. We felt comfortable enough with Jim, knowing he would advocate for us, that when Jim presented us with the figures I asked if this was the best deal, he indicated it was and I trusted  him that it was and I will again. "
-Steve Perkins, Jacksonville, IL - November 12, 2010

"Jim is an excellent salesman to work with.  He shows an interest in what you want and strives to be sure to help you get just that.  He answers every question you may have and actually goes above and beyond. Jim also helped my son purchase his first new vehicle and did equally as good of a job with him.  I will definitely recommend Westown Ford and Jim Birdsell to people.  Thanks Jim for everything, I love my new car."
-Tracey Marquard, Jacksonville, IL - November 12, 2010

"We did quite a bit of shopping online to look for the best car to meet our needs. With us living in Rushville we looked at the surrounding areas of Rushville, Macomb, Peoria, Quincy & Springfield, we found the best deal with you in Jacksonville. Your website is user friendly and seems to be updated on a regular basis. We were able to find our vehicle online, we arranged a time with Jim to come for a test drive of an evening due to my husband's work schedule and purchased the car that night. Your staff was very friendly from the cleaning lady working on the windows that night to sales & financing spending time to get us the best interest rate to meet our request for a monthly car payment. We will return to your dealership for our future needs and recommend you to others. 2 thumbs up!"
-Teresa Prefountain, Rushville IL - October 28, 2010
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"We enjoyed our time in the office. Everyone was super nice. We will buy our next car with you guys. Much better then when we went to Landmark."
-Jess Burge, Middletown IL, October 12, 2010

"Thanks for helping us find a 2010 Grand Marquis. We appreciate your help. Didn't think we would be coming home in a different car that day. Sorry to hear that their going to quit making anymore Mercury's. Thanks again."
-Carol & Tom Humphrey, Petersburg, IL - October 8, 2010

"Jim was a pleasure to work with, he asked the right questions and got us all the options we wanted. Brad did a great job in getting the paperwork done quickly. Overall I would recommend Westown Ford to anyone."
-Paul Kindred, Jacksonville, IL - October 8, 2010

"Jim is a very informative sales person. He answered all questions, and was so nice to download the phone (app) for me in the car system. I would recommend him to my friends and family. Thanks Jim!"
-Mary & Frank Long

"Purchase a second car from Westown Ford and it was another smooth experience. Both gentlemen are extremely helpful and polite. Thank you for the help. "
-Cindy Drea - September 25, 2010

"It was a pleasure doing business at Westown, sale went smoothly and I would recommend Westown to anyone looking to buy a car or town. The selection was the best we found and the salesman very knowledgable."
-Jean Jones - August 25, 2010

"I purchased my 2010 Mustang from Jim at Westown and love it. I have never been treated so graciously when buying a vehicle. You guys have a HUGE inventory and your prices couldn't be beat. We will be back to see Jim when my husband trades in his vehicle."
-Carolyn Stevens - August 17, 2010

"The best buying experience, we have ever had & the cleanest cars that we have seen. We felt like you really appricated our business. It was worth the drive to jacksonville. Thanks agan Jeff."
-Robert Marsh, Sherman, IL - August 11, 2010

"I just wanted to tell you how impressed I am with all your employees in your service department. I have had my Ford Explorer in for service several times, and they have been so patient and kind to explain to me the diagnosed problem, the necessary repairs, and the cost. I had a new transfer case put in last fall (2009), quite expensive, but necessary. They were so professional, courteous and accommodating, and were able to obtain one with a 3 yr warranty. When the same noises started again a few weeks ago, I thought it was the transfer case again, but after diagnosing it and consulting with outside consultants, it was determined that what I needed was 4 new tires. After checking my spare to make sure it was viable, the 4 new tires were installed, and viola! no more noises. Thank you, thank you, thank you."
-Lorraine Hess, Jacksonville, IL - Aug 10, 2010

"I am extremely pleased with my purchase of my 2010 Ford Ranger Extended Cab Pickup. Jim Birdsell took the time to answer all questions I had. I want to thank Brad for helping also. This is my second purchase from Westown Ford and Jim Birdsell in the last year! Jim keep up the great work that you do for everyone you meet!!!"
-Bo. Allison, Beardstown, IL - Aug 10, 2010

"Although it was late in the day, Jeff encouraged us to come and test drive the '08 Fusion which was advertised at a great price. He treated us with respect in all aspects of the purchase. We drove home with our new car that night! He made the process quick and smooth. The internet made it easy to shop. "
-Jerry and Jo Ann Fenton, Springfield, IL - Aug 10, 2010

"Jim Birdsell and Westown Ford was excellent to work with. We are very happy with our new car! The car was priced right and they gave excellent trade value. Thank you!"
-Tom Carlock - August 3, 2010

"I recently bought a car from Jim that I absolutely love! He helped us right away and was willing to do whatever it took to get me the car that I liked the best. He made sure it was everything that I wanted. He also made all the paperwork go fast and sold me the car quickly."
-Kallie Vaughn, Chandlerville, IL - July 19, 2010

"Happy with the transaction. Jim was very helpful and professional. Love the car!"
-Dixon Somerville, Owensville, MO - July 16, 2010

"We did a search on line looking for a Mercury Sable Premier. We found Westown Ford. We are in Northern Illinois so never heard of this dealership,but they had the car we were looking for so using the internet we inquired about the car. It was $2000 dollars below the prices locally so I was a little skeptical about this car. Received a call from Jim Birdsell and he assured me it was a fine car. Its close to a four hour drive from here to Jacksonville , but we decided to make the trip. When we arrived Jim had the car ready for a test drive. Must say the car looked great!! Jim explained all the features and answered all our questions. Took the car for a drive and my wife loved it!! No pressure from Jim to buy it. Paper work was all ready and we drove the car home. We have purchased a number of cars over the yrs but never made a purchase this smooth... Thanks Jim and when were ready for another vehicle we will be back!"
-Jim & Cora Bellini, Sterling, IL - July 16, 2010

"We purchased our 2010 Ford Edge from Westown after test driving many cars. Jeff Butcher was very patient during the days and drives prior to coming in and purchasing the Edge, but because we decided on our purchase on his day off, Jim Birdsell was the salesman who helped in the end. We were both very impressed with Jim's knowlege and explanation of all the features on our Edge. He was very thorough and polite. We have purchased our last 4 cars from Westown and hope the good service continues."
-Larry & Cindy Meece, Jacksonville, IL - July 16, 2010

"Yesterday I purchased a 2010 Ford Escape from your dealership, and Joe did a wonderful job for my husband and I. Not only did he go to the effort to get the color of vehiclle I wanted, but it was everything I hoped for, and more. Thank you, Gary, Brad, Jim Birdsell, and especially Joe."
-Bonnie White, Murrayville, IL - July 14, 2010

"He [Jim Birdsell] was helpful, friendly, informative and processed everything quickly.  We will shop there again."
-Beverly, Jacksonville, IL - June 24, 2010

"Jim was great to work with---Gary helped out too---between the two of them I was able to buy my wife her Mustang---thank you---she is very happy with her new car. thanks again."
-Gary, Winchester, IL - June 23, 2010

"Jim Birdsell did a great job helping us find a vehicle we both could agree on. He stayed late for us to look at the different vehicles. Jim offered advise, while not being pushy. Thanks for your help with getting us into our Ford Edge. We both really like it."
-Trish and Wayne Gurnsey, Chandlerville, IL - May 18, 2010

"Jim came in on his day off a couple of times for us. When we picked up my new Edge, he showed me all the accessories, options, etc. He was very knowledgeable about the vehicle. He made our buying experience stress free!!!!"
-Kim Homann, Jacksonville, IL - May 6, 2010

"We were extremely pleased with the service we received. Jim and Brad were a delight to work with and provided excellent customer service. We have already recommended your dealership to friends. Since it was a 2 hour drive to your dealership we asked that Jim inspect the car and give us any details on it so we knew whether we wanted to drive up or not. He did a fabulous job - there were no surprises. Keep up the good work."
-Theresa Eichelmann - April 30, 2010

"I have purchased two vehicles from Jeff, a 2008 Escape and a 2010 Fusion. Each time was a great experience. I hope to be doing more business with him in the future. Thanks"
-Brian Baker, Chatham, IL - April 30, 2010

"I started with a phone call to Jeff Butcher. Jeff was extremely helpful. I called at 9:00 a.m. on a Saturday morning. When I came into work on Monday morning I had an e-mail from Jeff with some info on three different cars. I drove over the following Friday and spoke with Jim Birdsell. (Jeff was busy finishing a sale when I got there.) Jim was so helpful and very pleasant. In fact, my teenage daughter picked up on how helpful Jim was and commented right away that day. She also mentioned that they aren't this friendly in Taylorville. Of course, she liked the car that I bought immediately. And, I really didn't think that I wanted a white car, but Jeff suggested it in his e-mail. So, I drove two different Fusions and knew immediately which one I preferred. The rest is history....I bought the white Fusion. The staff in Jacksonville was so professional, polite and helpful. Though I don't know the in's and out's of car shopping, I love the Fusion that I purchased. It was in my ballpark for what I could afford. I hope the dealership did okay with my purchase as well. I was pretty impressed that in the two days that I was at the Jacksonville store they sold two other vehicles in the short time that I was there. And, many people have asked where I purchased my Fusion, so you get a nice "plug" each time that I am asked. I was very pleased with the sales staff."
-Cindy Drea, Taylorville, IL - April 28, 2010

"I have been looking for a van, I've been on everybody's website, found 2 vans at Westown. I called Westown, talked to Jim Birdsell, he said come over and look. My 11 year old daughter and I took the one hour drive over, saw the one we liked. There was no pressure, it was very pleasant, and we drove away a little bit later. I would recommend my friends and family to Jim in the future for any new or used vehicle. THANKS JIM and all the staff at Westown."
-Frank Lane, Mechanicsburg, IL - April 23, 2010

"I saw an 05 Super Duty V10 on your website. Just what I was looking for. Contacted Jeff and we cut an easy and quick deal via email. Then we chatted on the phone and Jeff assured me that the F250 was as clean as advertised....I was not disappointed. We took a test drive, closed the deal in about 1/2 an hour, and I have been enjoying my Super Duty ever since.... There was no hassle, no concern, and everything was EXACTLY as stated. It was well worth the 1 1/2 hour drive....I suspect that Westown is the 1st place I will go for my next vehicle. Thanks!"
-Daid Herzog, Bethalto, IL - April 14, 2010

"We found the car online so we knew exactly what we wanted. It was love at first sight, drove it, worked a deal, and drove away in our new car, probably within an hour. Everyone was friendly, gracious, and easy to work with. What a stressless way to buy a vehicle!"
-Karen and Rick Harper, Peoria, IL - March 15, 2010

"In the day & age of customer service being of utmost importance, Jim & Maryann went above & beyond anything I have ever experienced in purchasing a truck. Thank you for everything!"
-Todd Warrick, Jacksonville, IL - February 10, 2010

"We appreciate them staying past hours to make it convienent for working people. Jim's willingness to work with us to get us the truck we wanted is appreciated."
-John & Sharon Ehlert, Barry, IL - December 21, 2009

"Jim was very very helpful with our vehicle selection and trade in negotiations. After getting the price of a comparatable vehicle from another dealer, Jim was able to find almost the same car with lower miles and at a better price. Then they transported all the way from monticello for us to test drive. During the test drive I explained to Jim that I did the research on our trade in and what was offered by the other dealer and fealt there offer was a little low. He spoke with the manager for us we all came to an acceptable trade in and the deal was done with no hassle. Thanks for your hard work and the great experience."
-Kevin & LaDonna Cox, Virginia, IL - December 16, 2009

"We were in the market for a Mercury Program car, went to the internet and found your location that listed several 2009 cars. Living in St Charles MO, we drove up on a Saturday to review your inventory. We were well pleased with the selection and purchased a car that day. Thanks for your service and Jeff met all our expectations."
-Darrel Wolf, St. Charles, MO - December 3, 2009

"We have purchased vehicles at Westown Ford and Jeep dealerships and have always been quite satisfied. Jim knows that we are kind of picky about vehicles, and did a fantastic job at finding just the right thing for us. Jim is and always has been an honest, hard-working guy who goes out of his way to make sure the job is done right. It's hard to believe that something as simple as friendliness and service after the sale is what keeps people coming back time and time again. Other dealerships don't even come close to offering that. I look forward to Jim finding yet another vehicle for our daughter. Thanks, and keep up the good work Jim!"
-Tim & Pam Birdsell, Chandlerville, IL - December 3, 2009

"Jeff did a great job with helping get everything settled with my Edge. This was the first time I have bought a car on my own and the entire staff was extremely helpful. I really appriciate all of their help in making this an enjoyable process! "
-Nicole Melchiorri, Rochester, IL - November 25, 2009

"Jim helped the wife find a 2009 mercury milan voga loaded up the way she wanted it in April . Taking car over to have it serviced Jim asked me if I was still looking for a truck ? I said yes if the right one would come along . Jim called me an said I need to come an look at truck went to look at 2008 F150 4x4 bought it that night . Jim was very nice to help us out . An was not out just to sell a car an a truck he took his time to HELP US and I thank him very much."
-Wendall Hull, Griggsville, IL - October 29, 2009

"A few months ago I had talked to Jim about finding a truck. He spent 1 week trying to find one that he thought I would like. Then I talked to Jim about a truck I had seen in another town and the very next day he had it in Jacksonville for me to test drive. He helped transfer car seats in and out of our vehicles, kept our toddler busy with popcorn, and was always available to answer our questions. He was always very straightforward with his answers and I never felt that I was getting the run around I had gotten at other dealerships. The roses were a very nice token for my wife."
-Michael Willing, Chandlerville, IL - October 29, 2009

"What a great experince it was buying my Expedition. Jim is a great person and I know I will return to him the next time I buy a new car. Thank you Westown Ford and Jim Birdsell. I love my new car!!!!"
-Melissa Vedder, Murrayville, IL - October 22, 2009

"Jim Birdsell is by far the best car salesman we have dealt with ever. He noticed us looking at vans in the parking lot while he was driving by on his day off and he stopped in to help us. I am so impressed and have spread the word about Westown Ford and their exceptional asset Mr. Jim Birdsell. We will always come back thanks to his professionalism, kindness, and genuine dedication to finding exactly what was right for our family. "
-Jeremy & Gwen Stock, Arenzville, IL - October 22, 2009

"Jeff did a great job for us. Had our cars ready when we arrived, and moved the paperwork along so that it only took a little over 2 hours to complete the deal for our 2 - 2008 Lincoln Town Cars."
-Professional Event Planners, St. Peters, MO - September 15, 2009

"What a pleasant car buying experience. At no time did we feel pressured to buy. Both Jim and the service staff bent over backwards to help put us in the driver's seat. The Jeep we selected needed a minor repair that was very difficult to diagnose. In order to expedite our son being able to get back to campus in Missouri, they even rented him a car. Fortunately for everyone, the repair was found forty minutes after he left. He turned around and drove back to campus a proud owner. We had not planned to buy a car that day and had done little research as to price. We were pleased to find that the final price was much better than we ever would have done in Cook County, Thank you for your interest, your fairness, and your top drawer service. "
-Judith Post, Arl. Heights, IL L- September 10, 2009

"We had a great experience purchasing a Ford truck from Jim Birdsell. He was very friendly and informative. He went out of his way to make sure we were satisfied. Plus, he filled the gas tank up and gave me (JoEllen) a dozen roses. Wow!!! That has never happened at any dealership that we purchased our previous vehicles from. Thank you so much Jim. We would definitely purchase from you again in the future!! We told all of our family and friends and they were impressed. Plus, we love the truck!!!."
-Randy & JoEllen, Jacksonville IL- September 4, 2009

"Good service. Friendly, knowledgeable, non pushy sales person."
-Butler , IL - August 24, 2009

"Brad had Jim help us out with getting a car. We are very satisfied with the way we were treated and Jim and Brad were very helpful. Jim explained all options on the car and we left feeling very good about our purchase."
-Carl Sensel , IL - August 14, 2009

"During the process of purchasing a new F150 from Westown, I appreciated Jim Birdsell's professionalism and thoroughness. Also, parts and service personnel were very helpful and friendly."
-Sid Messamore, IL - August 14, 2009

"This is the real deal Jeff made car buying a real pleasure he took the time to show us how everything on the car worked we realy like our pt cruiser i will buy from Jeff again thank you so much."
-Al Dorworth, IL - August 14, 2009

"It was a great experience to have Jim Birdsell help me with buying my new 2009 Ford Fusion. He took the time to answer all of my questions about everything that was on the car.I will recommend Jim to anyone who wanys to buy a vehicle at Westown. Thanks again Jim!!!!!!! "
-Bo Allison Beardstown,IL - August 4, 2009

"Jim was so helpful when we went car shopping that I would recommend him to anyone who is looking to buy a vehicle. We've bought two vehicles from Westown in the last 3 months and we're very pleased with the service we received. Thanks Jim!!"
-Tracy and Jarrod, Jacksonville IL - July 13, 2009

"We love our new Jeep! Jim Birdsell helped us drive plenty of SUV's so we could make the right decision for our family. I would highly recommend any woman to work with Jim. Some car salesmen like to ignore the woman's needs and focus on what the man wants, but Jim listened to both of our wants and needs and helped us make the right decision. Thanks again!"
-Katie and Brian, Jacksonville IL - July 7, 2009

"Jim Birdsell was very nice and personal. I have told many people about the service I received at Westown Ford. I'm sending a party over to buy a used car this week."
-John Gotway, Clayton IL - July 6, 2009

"Jim was very helpfull in finding the right vehicle for me. He took the time to answer all my questions and never pressured me to close the deal until i was ready. I will come back to West Ford for my next purchase. Thanks Jim Birdsell for all your hard work."
-Tim, Chandlerville IL - July 6, 2009

"Thanks Jim I love the Car. I had been shopping for a new car for the last two months and hadn't found anything that I liked. Out of all the cars I have bought I definitely felt the most comfortable driving off the lot with this car, and the price you gave me for the car. Thanks Again."
-Jonathan, Springfield IL - July 6, 2009

"Jim (Birdsell) was very curteous and helpful!"
-Nancy Gibbs, Rushville IL- June 10, 2009

"We had a great experience when we walked into the doors of Westown Ford and Jim Birdsell met us. He showed us several cars, and we liked very much the 2008 Mercury we bought from Jim. He answered every question we had about the car. We will recommend Jim Birdsell to anyone who wants to buy a car. Thanks again Jim, for the great experience."
-Velta Allison, Beardstown IL - June 2, 2009

"Wonderful experience!!! Our truck is beautiful, and Jim was very friendly and helpful. We will recommend Bob Ridings to everybody! We will also recommend Jim as well. Thank you so so so so much! We are very happy, thanks Jim."
-Steve & Cathy Jewell, Athens IL - May 9, 2009

"Very professional transaction. It was a pleasure working with Jim and the rest of the team at Westown Ford. I will have no reservations about referring someone to Westown and look forward to further purchases in the future. Thanks again Jim for all of your hard work!"
-Brad Books, Springfield IL - May 9, 2009

"Out of every dealership I have worked with, I have never met a sales woman as good as Connie Sue. She was able to find me what I was wanting and was able to work with me on getting the best price. I love my new vehicle. Westown Ford is very lucky to have her on as an employee. When I start to look for another vehicle, I will be going to see her."
-Jennifer Evans, Jacksonville IL - April 17 , 2009

"If you are looking for an internet deal, look at Westown Ford. Jeff Butcher and staff are waiting to answer all of your questions and give you service. The dozen roses were a surprise upon delivery of my 09 Fusion, what an added touch of service."
-Kenneth & Janet McEwen, Elmhurst IL - April 15, 2009

"Wow! My car buying experience was GREAT! Kelly was very personable and honest! Also I can't forget about the dozen roses I received when I picked up my new car; which is the most beautiful car I have ever seen."
-Jessica, Riverton IL - Mar. 11, 2009

"Thank you, Westown Ford for having such a great salesman like Paul Lambert. Paul is always concerned about his customers whether they are in for service or getting ready to buy a vehicle. I've bought vehicles for a lot of years from Westown because having Paul as my salesman. I've never had a bad experience with Paul or ever felt like I've been treated badly. Thanks Westown for having such a great salesman on staff."
-Nancy Adkins, Chandlerville IL - Feb. 17, 2009

"I recently purchased a 2008 Dodge Caliber from Connie Sue at Bob Ridings Jeep in Jacksonville. I am very pleased with my deal and the extra friendly care I received. If you are in the market for a new car give Connie Sue a call she will help you find what you're looking for! Thank you, Connie Sue!"
-Karen Turner, Winchester IL - Feb. 12, 2009

"Paul Lambert has sold us for years...... And will for years."
-John Dailey, Jacksonville IL - Feb. 11, 2009

"Jeff Butcher was our Salesperson. I was pleased with the process of purchasing a vehicle online. I was able to have all my questions answered."
-Danielle Seibring, Mason IL - Feb. 10, 2009

"We went to Westown Ford "just to look" but ended up buying a Jeep Liberty because they offer great cars at good prices; as well as great service after you buy. Mr. Jeff Butcher is an excellent salesman - honest, down-to-earth, and very helpful. Thanks!"
-Jenny Barker-Devine, Jacksonville IL - Feb. 10, 2009

"I recently purchased my Lincoln Town car from Jeff Butcher. Jeff is very courteous and treats his customers right. Since purchase, Jeff has called numerous times to make sure the car was exactly what we were looking for and if we were happy with the purchase."
-Joe Inendino, Sherman IL - Feb. 9, 2009

"My service couldn't have been better from Sales (Jim Birdsell) to service. Never a problem. Always a pleasure doing business there. Thanks Guys!"
-Bob McCollister, Jacksonville IL - Feb. 9, 2009

"Thank you so much! I have been looking for a Jeep Grand Cherokee Overland since I was 16, and finally found one. Mr. Jeff Butcher was the most helpful and wise salesman I have dealt with. He made the process quick and easy, and was up front and honest about everything. When the time comes to get another Jeep, I will check with Mr. Butcher first. The Jeep is amazing and I receive more compliments about it every day. I love it. hank you Jeff Butcher and the Bob Ridings Family!"
-Adam Midden, Springfield IL - Feb. 9, 2009

"Your service was excellent. Connie Sue was very kind and helpful in getting me my new vehicle. I would definitely recommend this dealership to people looking for cars."
-Adam Koski - Feb. 7, 2009

"Your service was excellent. Mr. Butcher was extremely helpful and patient. I called at 9am on a Friday, was in the dealership around 10, and drove off in my new vehicle by noon. I definitely will be back in the future. "
-Phillip Bisch, Jacksonville IL - Dec. 29 2008