Customer Feedback:

"I recently bought a car from Jim that I absolutely love! He helped us right away and was willing to do whatever it took to get me the car that I liked the best. He made sure it was everything that I wanted. He also made all the paperwork go fast and sold me the car quickly."
-Kallie Vaughn, Chandlerville, IL - July 19, 2010

"Happy with the transaction. Jim was very helpful and professional. Love the car!"
-Dixon Somerville, Owensville, MO - July 16, 2010

"We did a search on line looking for a Mercury Sable Premier. We found Westown Ford. We are in Northern Illinois so never heard of this dealership,but they had the car we were looking for so using the internet we inquired about the car. It was $2000 dollars below the prices locally so I was a little skeptical about this car. Received a call from Jim Birdsell and he assured me it was a fine car. Its close to a four hour drive from here to Jacksonville , but we decided to make the trip. When we arrived Jim had the car ready for a test drive. Must say the car looked great!! Jim explained all the features and answered all our questions. Took the car for a drive and my wife loved it!! No pressure from Jim to buy it. Paper work was all ready and we drove the car home. We have purchased a number of cars over the yrs but never made a purchase this smooth... Thanks Jim and when were ready for another vehicle we will be back!"
-Jim & Cora Bellini, Sterling, IL - July 16, 2010

"We purchased our 2010 Ford Edge from Westown after test driving many cars. Jeff Butcher was very patient during the days and drives prior to coming in and purchasing the Edge, but because we decided on our purchase on his day off, Jim Birdsell was the salesman who helped in the end. We were both very impressed with Jim's knowlege and explanation of all the features on our Edge. He was very thorough and polite. We have purchased our last 4 cars from Westown and hope the good service continues."
-Larry & Cindy Meece, Jacksonville, IL - July 16, 2010

"Yesterday I purchased a 2010 Ford Escape from your dealership, and Joe did a wonderful job for my husband and I. Not only did he go to the effort to get the color of vehiclle I wanted, but it was everything I hoped for, and more. Thank you, Gary, Brad, Jim Birdsell, and especially Joe."
-Bonnie White, Murrayville, IL - July 14, 2010

"I just want to thank you for the great service we received on the day we bought our car. We are pleased with the car, but also with the fact we didnn't have any hassle or lengthy paperwork on the day we were there. If and when we ever need another car we will probably be back. we have told several people of the great service and hospitality that was given to us. By the way, the car is great and has a little more zip the my other one I have to be careful. Thanks again."
-Willard and Mary Sitze, Farmington, MO - July 5, 2010

"He [Jim Birdsell] was helpful, friendly, informative and processed everything quickly.  We will shop there again."
-Beverly, Jacksonville, IL - June 24, 2010

"Jim was great to work with---Gary helped out too---between the two of them I was able to buy my wife her Mustang---thank you---she is very happy with her new car. thanks again."
-Gary, Winchester, IL - June 23, 2010

"Jim Birdsell did a great job helping us find a vehicle we both could agree on. He stayed late for us to look at the different vehicles. Jim offered advise, while not being pushy. Thanks for your help with getting us into our Ford Edge. We both really like it."
-Trish and Wayne Gurnsey, Chandlerville, IL - May 18, 2010

"Jim came in on his day off a couple of times for us. When we picked up my new Edge, he showed me all the accessories, options, etc. He was very knowledgeable about the vehicle. He made our buying experience stress free!!!!"
-Kim Homann, Jacksonville, IL - May 6, 2010

"We were extremely pleased with the service we received. Jim and Brad were a delight to work with and provided excellent customer service. We have already recommended your dealership to friends. Since it was a 2 hour drive to your dealership we asked that Jim inspect the car and give us any details on it so we knew whether we wanted to drive up or not. He did a fabulous job - there were no surprises. Keep up the good work."
-Theresa Eichelmann - April 30, 2010

"I have purchased two vehicles from Jeff, a 2008 Escape and a 2010 Fusion. Each time was a great experience. I hope to be doing more business with him in the future. Thanks"
-Brian Baker, Chatham, IL - April 30, 2010

"I started with a phone call to Jeff Butcher. Jeff was extremely helpful. I called at 9:00 a.m. on a Saturday morning. When I came into work on Monday morning I had an e-mail from Jeff with some info on three different cars. I drove over the following Friday and spoke with Jim Birdsell. (Jeff was busy finishing a sale when I got there.) Jim was so helpful and very pleasant. In fact, my teenage daughter picked up on how helpful Jim was and commented right away that day. She also mentioned that they aren't this friendly in Taylorville. Of course, she liked the car that I bought immediately. And, I really didn't think that I wanted a white car, but Jeff suggested it in his e-mail. So, I drove two different Fusions and knew immediately which one I preferred. The rest is history....I bought the white Fusion. The staff in Jacksonville was so professional, polite and helpful. Though I don't know the in's and out's of car shopping, I love the Fusion that I purchased. It was in my ballpark for what I could afford. I hope the dealership did okay with my purchase as well. I was pretty impressed that in the two days that I was at the Jacksonville store they sold two other vehicles in the short time that I was there. And, many people have asked where I purchased my Fusion, so you get a nice "plug" each time that I am asked. I was very pleased with the sales staff."
-Cindy Drea, Taylorville, IL - April 28, 2010

"I have been looking for a van, I've been on everybody's website, found 2 vans at Westown. I called Westown, talked to Jim Birdsell, he said come over and look. My 11 year old daughter and I took the one hour drive over, saw the one we liked. There was no pressure, it was very pleasant, and we drove away a little bit later. I would recommend my friends and family to Jim in the future for any new or used vehicle. THANKS JIM and all the staff at Westown."
-Frank Lane, Mechanicsburg, IL - April 23, 2010

"I saw an 05 Super Duty V10 on your website. Just what I was looking for. Contacted Jeff and we cut an easy and quick deal via email. Then we chatted on the phone and Jeff assured me that the F250 was as clean as advertised....I was not disappointed. We took a test drive, closed the deal in about 1/2 an hour, and I have been enjoying my Super Duty ever since.... There was no hassle, no concern, and everything was EXACTLY as stated. It was well worth the 1 1/2 hour drive....I suspect that Westown is the 1st place I will go for my next vehicle. Thanks!"
-Daid Herzog, Bethalto, IL - April 14, 2010

"We found the car online so we knew exactly what we wanted. It was love at first sight, drove it, worked a deal, and drove away in our new car, probably within an hour. Everyone was friendly, gracious, and easy to work with. What a stressless way to buy a vehicle!"
-Karen and Rick Harper, Peoria, IL - March 15, 2010

"In the day & age of customer service being of utmost importance, Jim & Maryann went above & beyond anything I have ever experienced in purchasing a truck. Thank you for everything!"
-Todd Warrick, Jacksonville, IL - February 10, 2010

"We appreciate them staying past hours to make it convienent for working people. Jim's willingness to work with us to get us the truck we wanted is appreciated."
-John & Sharon Ehlert, Barry, IL - December 21, 2009

"Jim was very very helpful with our vehicle selection and trade in negotiations. After getting the price of a comparatable vehicle from another dealer, Jim was able to find almost the same car with lower miles and at a better price. Then they transported all the way from monticello for us to test drive. During the test drive I explained to Jim that I did the research on our trade in and what was offered by the other dealer and fealt there offer was a little low. He spoke with the manager for us we all came to an acceptable trade in and the deal was done with no hassle. Thanks for your hard work and the great experience."
-Kevin & LaDonna Cox, Virginia, IL - December 16, 2009

"We were in the market for a Mercury Program car, went to the internet and found your location that listed several 2009 cars. Living in St Charles MO, we drove up on a Saturday to review your inventory. We were well pleased with the selection and purchased a car that day. Thanks for your service and Jeff met all our expectations."
-Darrel Wolf, St. Charles, MO - December 3, 2009

"We have purchased vehicles at Westown Ford and Jeep dealerships and have always been quite satisfied. Jim knows that we are kind of picky about vehicles, and did a fantastic job at finding just the right thing for us. Jim is and always has been an honest, hard-working guy who goes out of his way to make sure the job is done right. It's hard to believe that something as simple as friendliness and service after the sale is what keeps people coming back time and time again. Other dealerships don't even come close to offering that. I look forward to Jim finding yet another vehicle for our daughter. Thanks, and keep up the good work Jim!"
-Tim & Pam Birdsell, Chandlerville, IL - December 3, 2009

"Jeff did a great job with helping get everything settled with my Edge. This was the first time I have bought a car on my own and the entire staff was extremely helpful. I really appriciate all of their help in making this an enjoyable process! "
-Nicole Melchiorri, Rochester, IL - November 25, 2009

"Jim helped the wife find a 2009 mercury milan voga loaded up the way she wanted it in April . Taking car over to have it serviced Jim asked me if I was still looking for a truck ? I said yes if the right one would come along . Jim called me an said I need to come an look at truck went to look at 2008 F150 4x4 bought it that night . Jim was very nice to help us out . An was not out just to sell a car an a truck he took his time to HELP US and I thank him very much."
-Wendall Hull, Griggsville, IL - October 29, 2009

"A few months ago I had talked to Jim about finding a truck. He spent 1 week trying to find one that he thought I would like. Then I talked to Jim about a truck I had seen in another town and the very next day he had it in Jacksonville for me to test drive. He helped transfer car seats in and out of our vehicles, kept our toddler busy with popcorn, and was always available to answer our questions. He was always very straightforward with his answers and I never felt that I was getting the run around I had gotten at other dealerships. The roses were a very nice token for my wife."
-Michael Willing, Chandlerville, IL - October 29, 2009

"What a great experince it was buying my Expedition. Jim is a great person and I know I will return to him the next time I buy a new car. Thank you Westown Ford and Jim Birdsell. I love my new car!!!!"
-Melissa Vedder, Murrayville, IL - October 22, 2009

"Jim Birdsell is by far the best car salesman we have dealt with ever. He noticed us looking at vans in the parking lot while he was driving by on his day off and he stopped in to help us. I am so impressed and have spread the word about Westown Ford and their exceptional asset Mr. Jim Birdsell. We will always come back thanks to his professionalism, kindness, and genuine dedication to finding exactly what was right for our family. "
-Jeremy & Gwen Stock, Arenzville, IL - October 22, 2009

"Jeff did a great job for us. Had our cars ready when we arrived, and moved the paperwork along so that it only took a little over 2 hours to complete the deal for our 2 - 2008 Lincoln Town Cars."
-Professional Event Planners, St. Peters, MO - September 15, 2009

"What a pleasant car buying experience. At no time did we feel pressured to buy. Both Jim and the service staff bent over backwards to help put us in the driver's seat. The Jeep we selected needed a minor repair that was very difficult to diagnose. In order to expedite our son being able to get back to campus in Missouri, they even rented him a car. Fortunately for everyone, the repair was found forty minutes after he left. He turned around and drove back to campus a proud owner. We had not planned to buy a car that day and had done little research as to price. We were pleased to find that the final price was much better than we ever would have done in Cook County, Thank you for your interest, your fairness, and your top drawer service. "
-Judith Post, Arl. Heights, IL L- September 10, 2009

"We had a great experience purchasing a Ford truck from Jim Birdsell. He was very friendly and informative. He went out of his way to make sure we were satisfied. Plus, he filled the gas tank up and gave me (JoEllen) a dozen roses. Wow!!! That has never happened at any dealership that we purchased our previous vehicles from. Thank you so much Jim. We would definitely purchase from you again in the future!! We told all of our family and friends and they were impressed. Plus, we love the truck!!!."
-Randy & JoEllen, Jacksonville IL- September 4, 2009

"Good service. Friendly, knowledgeable, non pushy sales person."
-Butler , IL - August 24, 2009

"Brad had Jim help us out with getting a car. We are very satisfied with the way we were treated and Jim and Brad were very helpful. Jim explained all options on the car and we left feeling very good about our purchase."
-Carl Sensel , IL - August 14, 2009

"During the process of purchasing a new F150 from Westown, I appreciated Jim Birdsell's professionalism and thoroughness. Also, parts and service personnel were very helpful and friendly."
-Sid Messamore, IL - August 14, 2009

"This is the real deal Jeff made car buying a real pleasure he took the time to show us how everything on the car worked we realy like our pt cruiser i will buy from Jeff again thank you so much."
-Al Dorworth, IL - August 14, 2009

"It was a great experience to have Jim Birdsell help me with buying my new 2009 Ford Fusion. He took the time to answer all of my questions about everything that was on the car.I will recommend Jim to anyone who wanys to buy a vehicle at Westown. Thanks again Jim!!!!!!! "
-Bo Allison Beardstown,IL - August 4, 2009

"Jim was so helpful when we went car shopping that I would recommend him to anyone who is looking to buy a vehicle. We've bought two vehicles from Westown in the last 3 months and we're very pleased with the service we received. Thanks Jim!!"
-Tracy and Jarrod, Jacksonville IL - July 13, 2009

"We love our new Jeep! Jim Birdsell helped us drive plenty of SUV's so we could make the right decision for our family. I would highly recommend any woman to work with Jim. Some car salesmen like to ignore the woman's needs and focus on what the man wants, but Jim listened to both of our wants and needs and helped us make the right decision. Thanks again!"
-Katie and Brian, Jacksonville IL - July 7, 2009

"Jim Birdsell was very nice and personal. I have told many people about the service I received at Westown Ford. I'm sending a party over to buy a used car this week."
-John Gotway, Clayton IL - July 6, 2009

"Jim was very helpfull in finding the right vehicle for me. He took the time to answer all my questions and never pressured me to close the deal until i was ready. I will come back to West Ford for my next purchase. Thanks Jim Birdsell for all your hard work."
-Tim, Chandlerville IL - July 6, 2009

"Thanks Jim I love the Car. I had been shopping for a new car for the last two months and hadn't found anything that I liked. Out of all the cars I have bought I definitely felt the most comfortable driving off the lot with this car, and the price you gave me for the car. Thanks Again."
-Jonathan, Springfield IL - July 6, 2009

"Jim (Birdsell) was very curteous and helpful!"
-Nancy Gibbs, Rushville IL- June 10, 2009

"We had a great experience when we walked into the doors of Westown Ford and Jim Birdsell met us. He showed us several cars, and we liked very much the 2008 Mercury we bought from Jim. He answered every question we had about the car. We will recommend Jim Birdsell to anyone who wants to buy a car. Thanks again Jim, for the great experience."
-Velta Allison, Beardstown IL - June 2, 2009

"Wonderful experience!!! Our truck is beautiful, and Jim was very friendly and helpful. We will recommend Bob Ridings to everybody! We will also recommend Jim as well. Thank you so so so so much! We are very happy, thanks Jim."
-Steve & Cathy Jewell, Athens IL - May 9, 2009

"Very professional transaction. It was a pleasure working with Jim and the rest of the team at Westown Ford. I will have no reservations about referring someone to Westown and look forward to further purchases in the future. Thanks again Jim for all of your hard work!"
-Brad Books, Springfield IL - May 9, 2009

"Out of every dealership I have worked with, I have never met a sales woman as good as Connie Sue. She was able to find me what I was wanting and was able to work with me on getting the best price. I love my new vehicle. Westown Ford is very lucky to have her on as an employee. When I start to look for another vehicle, I will be going to see her."
-Jennifer Evans, Jacksonville IL - April 17 , 2009

"If you are looking for an internet deal, look at Westown Ford. Jeff Butcher and staff are waiting to answer all of your questions and give you service. The dozen roses were a surprise upon delivery of my 09 Fusion, what an added touch of service."
-Kenneth & Janet McEwen, Elmhurst IL - April 15, 2009

"Wow! My car buying experience was GREAT! Kelly was very personable and honest! Also I can't forget about the dozen roses I received when I picked up my new car; which is the most beautiful car I have ever seen."
-Jessica, Riverton IL - Mar. 11, 2009

"Thank you, Westown Ford for having such a great salesman like Paul Lambert. Paul is always concerned about his customers whether they are in for service or getting ready to buy a vehicle. I've bought vehicles for a lot of years from Westown because having Paul as my salesman. I've never had a bad experience with Paul or ever felt like I've been treated badly. Thanks Westown for having such a great salesman on staff."
-Nancy Adkins, Chandlerville IL - Feb. 17, 2009

"I recently purchased a 2008 Dodge Caliber from Connie Sue at Bob Ridings Jeep in Jacksonville. I am very pleased with my deal and the extra friendly care I received. If you are in the market for a new car give Connie Sue a call she will help you find what you're looking for! Thank you, Connie Sue!"
-Karen Turner, Winchester IL - Feb. 12, 2009

"Paul Lambert has sold us for years...... And will for years."
-John Dailey, Jacksonville IL - Feb. 11, 2009

"Jeff Butcher was our Salesperson. I was pleased with the process of purchasing a vehicle online. I was able to have all my questions answered."
-Danielle Seibring, Mason IL - Feb. 10, 2009

"We went to Westown Ford "just to look" but ended up buying a Jeep Liberty because they offer great cars at good prices; as well as great service after you buy. Mr. Jeff Butcher is an excellent salesman - honest, down-to-earth, and very helpful. Thanks!"
-Jenny Barker-Devine, Jacksonville IL - Feb. 10, 2009

"I recently purchased my Lincoln Town car from Jeff Butcher. Jeff is very courteous and treats his customers right. Since purchase, Jeff has called numerous times to make sure the car was exactly what we were looking for and if we were happy with the purchase."
-Joe Inendino, Sherman IL - Feb. 9, 2009

"My service couldn't have been better from Sales (Jim Birdsell) to service. Never a problem. Always a pleasure doing business there. Thanks Guys!"
-Bob McCollister, Jacksonville IL - Feb. 9, 2009

"Thank you so much! I have been looking for a Jeep Grand Cherokee Overland since I was 16, and finally found one. Mr. Jeff Butcher was the most helpful and wise salesman I have dealt with. He made the process quick and easy, and was up front and honest about everything. When the time comes to get another Jeep, I will check with Mr. Butcher first. The Jeep is amazing and I receive more compliments about it every day. I love it. hank you Jeff Butcher and the Bob Ridings Family!"
-Adam Midden, Springfield IL - Feb. 9, 2009

"Your service was excellent. Connie Sue was very kind and helpful in getting me my new vehicle. I would definitely recommend this dealership to people looking for cars."
-Adam Koski - Feb. 7, 2009

"Your service was excellent. Mr. Butcher was extremely helpful and patient. I called at 9am on a Friday, was in the dealership around 10, and drove off in my new vehicle by noon. I definitely will be back in the future. "
-Phillip Bisch, Jacksonville IL - Dec. 29 2008